Returns & Customer Service

Return policy

Thank you for your purchase.

If you don’t adore it, we encourage you to send it back promptly, unworn and with all tags intact.

We will pay for the return shipping (in the USA) only if you contact us within 7 days of delivery.

Call 855-YONA-NYC (855-966-2692) Monday-Thursday, 10 am – 4 pm or email customerservice@yonanewyork.com to obtain a Return Merchandise Authorization number and return shipping instructions.

We regret that returns can not be accepted more than 14 days after initial delivery.

Free return is limited to once per order. Thanks!